Frequently Asked Questions

Questions? Find your answers here.

Can't find the answer? Just send me an email, I am more than happy to answer any questions.

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Services that drive success

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Made By Design Co experience the difference

With a passion to design and develop unique work for small businesses with big ambition, we strive to be your go-to designers.

We know small businesses, from the inside out. So we understand that every dollar counts! Our prices are competitive yet affordable, but this does not reflect a lack of quality! We just want to help our fellow Aussie's to grow their dreams at an excellent rate.


Social media - a game changer or a time waster?

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Social media, started out so simple. Now it seems the algorithm changes every week or new features are intoduced without any instructions!
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Likes, comments, followers don’t mean anything to you if they don’t convert to customers - wrong!
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Uploading consistently is time consuming and creating new content all the time is impossible - you have a business to run!
I totally get it, and sometimes I feel this way too. But social media plays an important part in every business and without it you may not succeed! It doesn’t have to be hard though.

I can help you with your social media accounts

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How I’m different

I’m not like other marketers. Yeah, right. Isn’t that what they all say?

Yes. It is. But I am different. I know small businesses, I know that money is limited and time is precious.

I want to work with you, with your vision, within your budget.

I offer a variety of packages to help you grow your social media presence, quality and community. These are so important to your business reputation!

I care deeply about the results I deliever, and I want you to be happy. So let’s chat, and find out how I can help you.

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Change type, colour,
layouts and own the design.

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Client Word’s

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam rutrum, tellus sed imperdiet sodales, dui diam accumsan lorem, a accumsan ex leo nec tellus. Phasellus varius dui neque, efficitur rutrum tellus luctus a. Pellentesque tincidunt convallis justo a tincidunt. Cras finibus tempor tellus sit amet congue. Vivamus scelerisque massa in massa sodales, sit amet tincidunt dolor malesuada. Fusce in tempus risus.”

Dustin Miller

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How it works


After receiving your completed questionairre, I review your requests and organise a time to chat  about what you would like to achieve and book you in

Mock Up

After we have confirmed your package details, I will start the mock up process and consult with you throughout the process.

Project Completion

After you have confirmed that you love the design I will finalise all changes and upload the files for your use.

Use Your Logo

When you have received the files we can update your social media and website with your new branding

Previous Work



You can add any of these services to your package or inquire about them as thier own service

Business cards

Loyalty cards



Voucher/gift certificate


Label & stickers

Custom illustrations

Custom instagram highlights

Unique logo design

Template logo design


What software and programs do you use?

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I use a variety of platforms to suit what you need. I often use Planoly and Facebook Business Suite for scheduling. I use Affinity photo for editing images.

Can you guarantee sales?

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Unfortunately I can not guarantee sales. I can guarantee to increase the quality of your social media platforms and you may gain new followers but I can not promise you that you will get sales from it. Consistency is key, some days may have great views and increase of followers but other days your post may only reach 5 people, but its important to keep showing up.

Your're brand awareness will increase and your feeds will be beautiful to look at, which does help gain your customers attention.

Do you offer payment plans?

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Yes! 30% of projected cost due before work begins and to secure your spot on my schedule.Another 35% of projected cost due after the completion of all mock-up material, the final 35% to be paid before the final hand over of files and/or launch of website.

What platform will you use to build my website?

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I will intially design your website in Figma, it is the easiest way for us to collaborate and make any design changes you would like. When it comes to actually building your website my preferred platform is Webflow. However, if I can't convince you why I believe it is the best thing ever then I can also use Squarespace, Square/Weebly and Shopify.

Why do you prefer to use Webflow?

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Webflow allows me to design your vision, without code or plugins. With Webflow, you can design and develop completely custom websites — visually. And yeah, Webflow's got templates, if you want them — hundreds of them, all editable without touching a line of code. But with Webflow, you don't need to rely on templates. Instead, you can start with a blank canvas, then design and develop every single detail on your own — without a developer's help, or any of the limits you’ve learned to expect from website builders.

No plugins to slow down your site, Automatic responsive images, Easy HTML5 semantics

You can read more about it here.

How often will you post on my social media?

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Generally I will post 3x a week with regular stories and weekly reels, but this does depend on the content you provide, your analytics and how much you would like to spend.

Why is branding important?

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Your brand is your reputation. Without branding you won't stand out from the crowd and you won't make a memorable impact on your customer. This will impact your profitability and long term success. Long story short, branding is vital to your business. Here is a great article from Forbes about it's importance.

Can't I just get a cheap logo done on Fiverr?

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Yes, of course you can! But I always like to encourage my customers to consider supporting a local business and considering the important fact then when you use a small business like myself you get one on one consultations, in depth questionairre's and a new friend who is as excited about your vision as you are!

I have a logo already, isn't that my branding?

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Having a logo is great first step! But branding is not just about the logo, it is the entire feeling you put across to your customers. It includes the colours and fonts you use, the aesthetics, and the imagery. This helps your customer to identify and relate to your brand. Consistency is key!

What's the difference between traditional and digital marketing?

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Traditional marketing generally encompasses advertising via radio, television, print and the likes of. Digital marketing is just that, digital. It includes advertising on Google, Facebook, Instragram and other online platforms.

How do I know if we will make a great team?

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We will definitely work well together if:
You are ready to launch your project and have all the details ready to go to start the process.
You love the styles of our recent work and aesthetic.
You understand this is a business investment and we must work together to make this succeed.
You are willing to give us design freedom according to your vision.
You are committed to the process.
You understand that good design cannot be rushed.
You aren’t sure on the vision you have for your business
You don’t quite understand who your target audience is yet.
You are not open to new design ideas and layout suggestions
You need every design detail to be exactly the way you think it should be.

Where are you based?

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I run this little business from my cosy home office in the beautiful city of Cairns, Far North Queensland, Australia

When can we get started?

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Let's book it in! Click the button in the big blue box below to get in contact and schedule a consultation

Let's Bring Your Vision To Life Today

Let's Do It!